Refund Policy

At OfficialTrendHub, your satisfaction is our top priority. We feature only products that come with strong customer guarantees. Below you'll find our complete refund terms for products promoted on our website.

1. SlimTide — 60-Day Satisfaction Guarantee

All SlimTide purchases made through our affiliate link are covered by the manufacturer's 60-day, 100% money-back guarantee from the original date of purchase.

Eligibility

• The refund request must be submitted within 60 days of your purchase date
• You must have used the product for at least 30 days to give it a fair trial
• Refunds are issued to the original payment method used at checkout
• Opened or partially used bottles are accepted — you do not need to return unopened products
• Digital bonus books included with your order are non-refundable

What Is NOT Covered

• Requests submitted after the 60-day guarantee period
• Products purchased from unauthorized third-party sellers
• Purchases made more than once under the same household within the refund window as a pattern of misuse

2. How to Request a Refund

Follow these steps to submit a refund request:

1. Contact the Merchant Directly
   For SlimTide, email the manufacturer's support team at support@myslimtide.com with your order number and reason for the refund request.
2. Provide Your Order Details
   Include your full name, email address used at purchase, order confirmation number, and a brief description of your experience.
3. Await Confirmation
   The support team will typically respond within 1–3 business days with confirmation of your refund or next steps.
4. Receive Your Refund
   Approved refunds are typically processed within 5–10 business days and returned to your original payment method.

If you experience any issues with the refund process, contact our support team at support@officialtrendhub.com and we will assist you in resolving the matter.

3. Order Cancellations

If you wish to cancel an order before it has been shipped, contact the merchant's customer support as soon as possible. Once an order has been fulfilled and shipped, the standard return and refund process applies.

OfficialTrendHub does not charge any subscription fees, renewal fees, or recurring charges. All purchases through our site are one-time transactions.

4. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, contact the merchant's customer support immediately with your order number and a description (or photo) of the issue. Damaged or incorrect items are typically replaced or refunded at no cost to you, in addition to standard guarantee coverage.

5. Third-Party Purchases

OfficialTrendHub is an affiliate marketing website. For products purchased through affiliate links from third-party merchants, refund eligibility and processing is governed by that merchant's own policies. We recommend reviewing each merchant's return policy before purchasing.

We cannot directly process refunds for third-party transactions, but we will do our best to assist you in getting a resolution.

6. Shipping Costs

Original shipping charges are non-refundable unless the return is due to our error (wrong item shipped, defective product). For orders that qualify for free shipping (3-bottle and 6-bottle SlimTide kits), no return shipping fee is charged.